Frequently Asked Questions

Please refer to our RETURN POLICY for more details.

All orders are guaranteed to process within 1 business day. Standard processing schedule is from Monday – Friday. Cut-off time is 3:00 PM EST, orders that are placed after 3:00 PM EST will be moved to the next business day shipment After an order has shipped, standard delivery/transit time is about 1-10 business days domestically (not including any potential delays to rural locations).

All orders are shipped within 1-2 business days. After an order has shipped, standard delivery/transit time is about 1-10 business days domestically (not including any potential delays to rural locations).

We deliver our products by FedEx, UPS, Canada Post, Purolator and Canpar Express, whichever ships the fastest to your door. Tracking number will be provide as soon as we ship.

All ordered are guaranteed to be shipped out within 1-2 business days. However, delay might happen with the carriers due to reduced operations at these carriers. Please see Covid-19 Safety Procedure for more details.